Terms and Conditions

The Terms and Conditions outline the rules users must abide to when using the site.

General

Global Tackle operates around the clock, giving customers the chance to review our catalogue from the comfort of your own home. We’ll continue to update the site with the latest and greatest in product ranges as they are released and enhance our product range as often as possible.

Being based in Australia, all our pricing is in the local currency (AUD) and includes GST. 

When you order from Global Tackle (and provided you left us an email and contact details), you’ll receive an invoice once the order is complete and a second notification from us when the order has been shipped. This second email will provide you with key tracking information allowing you to keep an eye on the progress of the delivery.

Online Security

At Global Tackle, it is our mission to create a safe and secure environment for payments online. We will never store your information after purchase.

Our website utilises the services of Shopify, to process payments securely and safely. Shopify ensures that the customers details are kept secure and safe throughout the entire payment process.

Alternatively, we have other secure payment options including Paypal, Afterpay and Zippay, and will continue to monitor trends in the market with a view to include more platforms should the need arise. Each of the aforementioned companies pride themselves on providing users a secure platform for trade, and take their online security very seriously.

Returns Policy

If you would like more information on our Returns Policy, please refer to the link on the homepage

Specific information on the website.

The intention is to always provide customers with complete, detailed and accurate information in regards to products listed on the site. Despite out best efforts, on occasion we might see mistakes in how products are described. On these rare occasions, please don’t hesitate to reach out to us directly and we’ll help clear up any ambiguity.

Pricing 

Price information is subject to change without notice.

We’ll always endeavour to provide you with competitive price in Australia. 

Order Issues

If you received an order and noticed immediate damage to the external box/parcel or the product itself, we need to be made aware as soon as possible. Please call us direct at store 02 9349 3916 and we can come to a solution.

Shipping Terms and Conditions

Our Free Shipping clause applies to Mainland Australia where reasonable.

Upon the rare event that the shipping costs are extremely inordinate, we will call you and attempt to settle on a solution that is economical for Global Tackle. If we are unable to find a solution that appeases both parties, Global Tackle reserves the right to refund the order. The aforementioned policy applies to both Mainland and Island locations around Australia.

• Free Standard Shipping applies to orders over $100 that are not classified as a Fishing Rod, Fishing Rod/Reel Combo, Fishing Rod Tube or Fishing Gaff. Note – this doesn’t affect click and collect orders (of course).